IT Support Consultant
Summary
Hands-on IT support consultant working 5 days/week on-site in Bucharest (Floreasca Park), supporting end-user hardware like laptops, thin clients and peripherals — setup, imaging, asset tracking, and basic server/network 'eyes and hands' work alongside remote teams. B2B engagement requiring 2–4 years of IT support experience and fluent English.
🌍 Work model: 5 days/week on-site in Bucharest, Floreasca Park
📑 Assignment type: B2B (own PFA/SRL)
We are seeking a skilled IT Support Consultant proficient in English with 2 to 4 years of experience. This role involves hands-on support for end-user workplace technology, including laptops, thin clients, and peripherals.
Main responsibilities include:
Performing hardware tasks such as cabling, device delivery, setup, imaging, and resets.
Managing local stock and coordinating storage activities, ensuring accurate asset tracking and availability.
Acting as onsite "eyes and hands" to support the technical room, providing basic server and networking support under the guidance of remote teams.
Coordinating with global tech teams to ensure seamless integration and escalation of issues.
Supporting ad hoc IT needs, including troubleshooting and resolving first-level hardware or connectivity issues.
Key Requirements:
Proficient in English.
2 to 4 years of IT support experience.
Strong troubleshooting and problem-solving skills.
Experience with hardware setup and configuration.
Ability to manage local IT asset tracking.
Nice to Have:
Experience in server room management.
Background in IT-related change communication.
Other Details: This position is based in Bucharest and may require travel to a secondary site for server room management.