IT Support
Summary
Entry-level IT Support role at ContainerCo's Tauranga office, providing day-to-day first-line support: setting up and troubleshooting computers, displays and cabling, managing user accounts, and administering Microsoft 365 and SharePoint. Suited to recent grads starting an IT career, with hands-on exposure to business systems and IT projects.
- Tauranga based
- Full time, 40 hours per week
- Join an exciting team environment within a thriving business
About Us
ContainerCo is proud to be the leading container servicing and logistics specialist in New Zealand. We have built comprehensive national coverage in all of New Zealand’s key strategic logistics hubs, and our exceptional team shares one common goal, to be New Zealand’s most trusted partner in container servicing and logistics.
As the country’s leading shipping container servicing & logistics specialist, ContainerCo understands the unique requirements of the New Zealand market better than anyone else. We are constantly evolving our business to meet these requirements and remain at the forefront of our industry.
Our experienced ContainerCo team consistently delivers world-class, trouble-free container servicing across New Zealand. We exist to be a strategic extension of sea-to-land business for our shipping lines clients - who rely on us to do all the heavy lifting, so they can focus on what they do best.
The Opportunity
ContainerCo is seeking an IT Support person to join our team and provide day-to-day technology support. This is an entry-level role ideally suited to a recent graduate or someone looking to start their career in IT. You will assist with a range of basic IT support tasks, including setting up and troubleshooting computers and equipment, displays and screens, cabling, user access and permissions, Microsoft 365 administration, and SharePoint support.
Working closely with our IT team, you will help ensure employees receive timely and effective assistance while gaining exposure to a wide range of technologies and business systems. You will also provide administrative support for IT projects, assisting with documentation, coordination, testing, and other project-related activities. This is an excellent opportunity for someone who enjoys technology, likes solving problems, and is keen to develop their skills in a practical, hands-on environment.
Key Responsibilities
- Support with first-level IT support, assisting with hardware, software, device, and connectivity issues.
- Assist with user account administration, access requests, and Microsoft 365 and SharePoint permissions.
- Support the maintenance of IT assets, equipment inventories, and documentation.
- Assist with the installation and management of cabling, displays, and workplace technology equipment.
- Provide support and assistance with IT projects and initiatives.
- Act as a positive and collaborative member of the IT team, providing professional and customer-focused support to the business.
What you’ll Bring
- An interest in technology and a desire to build a career in IT.
- Relevant tertiary qualifications, currently studying towards an IT-related qualification, or equivalent practical experience.
- Strong problem-solving and organisational skills.
- A customer-focused approach and willingness to help others.
- Good working knowledge of Microsoft 365 applications, including Outlook, Teams, Word, Excel, and SharePoint.
- Ability to learn new systems and technologies quickly.
- Strong written and verbal communication skills.
- Ability to manage multiple tasks and priorities in a busy environment.
- A positive attitude and ability to work effectively as part of a team.
What we can offer
- An exciting new role in our close-knit IT team.
- High-performance culture – join a great team environment that takes pride in delivering excellence.
- Competitive remuneration and supportive office environment.
- Training, development and opportunity for career progression.
All applicants must be legally entitled to work in New Zealand, complete a pre-employment alcohol and other drug test, Ministry of Justice checks and reference checks with satisfactory results.
ContainerCo is an equal-opportunity employer. We do not discriminate on any prohibited grounds under the Human Rights Act 1993. We celebrate diversity and are committed to creating an inclusive environment for all employees. We care about our people, value our communities, and strive to operate ethically and sustainably in everything we do.