IT Support Contractor
Magna Legal Services is a trusted nationwide partner to law firms, corporations, insurance carriers, and government agencies, delivering comprehensive legal support at every stage of a case. From court reporting and record retrieval to jury consulting, investigations, litigation graphics, and language services, we help our clients navigate complex legal challenges with confidence. Our reputation is built on the expertise, dedication, and professionalism of our team, and we’re proud to foster a culture where talented people can do meaningful work and grow their careers.
Magna Legal Services is seeking a hands-on IT Support Contractor to support a company-wide Windows 11 upgrade initiative. This is a fully on-site role based at Magna’s King of Prussia, PA office. The 6-month contract role will focus on preparing, upgrading, configuring, and troubleshooting employee workstations while ensuring a smooth transition to Windows 11.
Primary Responsibilities
- Perform workstation backups and prepare devices for Windows 11 upgrades.
- Install and complete Windows 11 upgrades on employee desktops and laptops.
- Install and update required hardware drivers.
- Reinstall and configure business applications following upgrades.
- Test upgraded devices to ensure hardware, applications, and peripherals function properly.
- Troubleshoot and resolve desktop, operating system, driver, and application issues.
- Provide hands-on end-user support throughout the upgrade process.
- Document completed upgrades and escalate more complex technical issues as needed.
Desired Background
- Previous desktop support, help desk, or IT support experience.
- Hands-on experience supporting Windows 10/11 environments.
- Familiarity with PC hardware, drivers, software installation, and troubleshooting.
- Strong problem-solving and customer service skills.
- Ability to work independently and efficiently in an on-site environment.
Skills
As published by lever · 25 questions · 5 written answers
Basics
Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn URL, Twitter URL, GitHub URL, Portfolio URL, Other website, I identify my ethnicity asSelect all that apply, What gender do you identify as?, Voluntary Self-Identification of DisabilityWe are committed to creating an inclusive workplace. To help us monitor and improve our diversity efforts, we invite you to voluntarily self-identify if you have a disability. Completing this section is optional and will not affect your application or employment decision. How do I know if I have a disability? A disability is a physical or mental condition that substantially limits one or more major life activities, or a history of such a condition. Confidentiality Notice: Your response will be kept confidential and used only for internal diversity and inclusion purposes.
Short answers (12)
- Home Address
- If you were referred by an employee of Magna, please list their name here. optional
- Dates Attended
- Role Title
- Company
- Dates of Employment
- Role Title optional
- Company optional
- Dates of Employment optional
- Role Title optional
- Company optional
- Dates of Employment optional
Pick from a list (8)
- Are you legally authorized to work in the United States?
- Will you now or in the future require Magna Legal Services to commence ("sponsor") an immigration case in order to employ you (for example, H-1B or other employment-based immigration case)? This is sometimes called "sponsorship" for an employment-based visa status.
- Are you located in the United States?
- Have you ever been convicted of a felony or misdemeanor (excluding minor traffic violations)?
- How did you hear about us? optional
- What is your highest level of education? optional
- Did you graduate?
- School Attended optional
Written answers (5)
- What are your compensation expectations? Please provide your expected range for base salary, bonus (if applicable), and total annual compensation.
- What makes you a strong fit for this role? Please highlight the skills, experience, and accomplishments that you believe are most relevant.
- Reason for leaving
- Reason for leaving optional
- Reason for Leaving optional