IT Support & Creative Specialist
Salary: $3,800 – $5,500 per month
About the role
We are looking for an IT Support & Creative Specialist to provide day-to-day technical support, and experience in Adobe Lightroom, photo editing, and basic website support.
The ideal candidate should be comfortable supporting both general IT systems and creative, with a good understanding of software such as Adobe Lightroom and photo-editing tools, as well as basic website works.
Key Responsibilities
Provide first-level IT support to employees and users for hardware, software, network, email, and system-related issues.
Handle new employee/user onboarding, including setting up computers, user accounts, email, software, access permissions, and required equipment.
Troubleshoot and resolve technical issues promptly, either remotely or in person.
Install, configure, update, and maintain computers, applications, printers, and other IT equipment.
Experience with Adobe Lightroom and photo-editing software, including installation, configuration, file management, and basic troubleshooting.
Provide technical assistance for website-related tasks, including basic website updates, content uploads, image optimization, and troubleshooting.
Assist with graphic and digital design tasks such as creating or modifying images, social media graphics, website support, and other digital materials.
Monitor and maintain system security, software updates, backups, and user access.
Coordinate with external IT vendors or service providers when advanced technical support is required.
Required Skills & Qualifications
Diploma or degree in IT, Computer Science, Digital Media, Graphic Design, or a related field.
Knowledge of HTML/CSS and basic web troubleshooting.
Must have knowledge of Adobe Lightroom and photo-editing software
Basic knowledge of Photoshop or other Adobe Creative Cloud applications.
Strong communication and problem-solving skills.
Ability to work independently and manage multiple support requests.