IT Support
Summary
Hybrid (3 days in office) IT support technician role in Newbridge, Co Kildare, providing helpdesk and infrastructure support — Microsoft 365, LAN/WAN, firewalls, VMware, Windows Server and Windows 10/11 — to roughly 250 end users, with patching, security best practices, some out-of-hours cover and travel between Irish sites.
Job: IT Support Technician
Location: Newbridge, Co Kildare
Salary: 30-40k
Type: Permanent job
Working model: Hybrid (3 days in office)
We are looking for a talented IT support technician who will report to the IT Infrastructure & Network Manager. You will provide high-quality technical support to end-users across the our clients teams. This role involves ensuring seamless operation of IT systems, maintaining network security, and delivering excellent customer service to a user base of approximately 250 people.
Responsibilities:
- Collaborate with the IT Helpdesk team to provide support for:
- Microsoft 365
- WAN & LAN networks
- Firewalls
- VMWare & Windows Server
- Windows 10/11 support and deployment
- OS and software patching
- A variety of business applications
- Uphold best practices in IT security across the network.
- Maintain and support local and wide area networks.
- Assist in updating and testing the Business Continuity Plan as needed.
- Provide out-of-hours support and travel between a few locations around Ireland as required.
- Adhere to procurement processes when purchasing hardware and software.
- Research, source, and implement software/hardware solutions as needed.
Skills and Experience:
- IT Degree or equivalent qualification.
- 1-2 years experience as a computer technician or in a similar role.
- Excellent troubleshooting and problem-solving skills.
- Strong communication abilities and a thorough understanding of computer systems and IT components.
- Experience with LAN/WAN networks.
- Exceptional organizational skills with the ability to manage multiple tasks in a time-sensitive environment
This is a great opportunity to secure a great job with excellent career potential. You will work on a mix of old and new technology. You will work in a very collaborative and supportive culture. If you would be interested in applying, please submit your CV to the link provided for immediate consideration.