IT Support Engineer
Summary
Provides tier 2/3 IT support to engineering and admin staff at a digital health company: maintaining the Atlassian stack, Git/SVN, licensing and vendor negotiations, Windows/Linux server and hypervisor infrastructure, and backups, onsite in Wrocław.
S3 Connected Health is a leading digital health company headquartered in Dublin, Ireland. We are a team of over 250 clinicians, behavioral scientists, and technologists dedicated to transforming healthcare through innovative digital solutions. We create state-of-the-art platforms for remote patient monitoring, medication adherence, and patient engagement that empower millions to improve their health and quality of life.
Key Responsibilities
Working as an IT Support Engineer, you will:
- Provide tier 2/3 IT support to engineering and admin staff
- Maintain and configure development process support tools like Atlassian stack, Git, and SVN
- Deal with licensing process, including extensions and negotiations with vendors and purchasing
- Maintain and support Windows/Linux Server-based service environments, including hypervisor infrastructure
- Manage backups
Our requirements
- Bachelor’s or master’s degree in Computer Science, Electronics Engineering, or related field
- Min. 5 years of experience in an IT support role
- Min. 2 years of experience in supporting Atlassian Cloud Apps or other vendor software/hardware development tools stacks, cloud-based applications
- Min. 2 years of experience in dealing with licensing process, including extensions and negotiations with vendors
- Experience supporting Windows/Linux Server environments
- Experience supporting Windows OS and desktop applications
- Good understanding of TCP/IP networking with practical experience
- Ability to work with policies and procedures of an IT department
- Good troubleshooting skills, ability to efficiently investigate the nature of a problem
- Good spoken & written English
We offer
- A unique opportunity to make a tangible impact in the global healthcare market
- Exposure to the latest technologies and a dynamic, international work environment
- A commitment to your professional growth and career advancement
- Competitive salary with private health insurance, group insurance, sports cards & other social benefits
We reserve the right to contact only the chosen candidates.
