IT SUPPORT ENGINEER
Salary: RM 3,000 – RM 4,500 per month
JOB REQUIREMENTS
Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Computer Science/Information Technology or equivalent.
Required language(s): English, Bahasa Malaysia
Candidates with at least 1 year of relevant working experience are preferred, while fresh graduates are also encouraged to apply.
Required Skill(s): T-SQL, VB.NET, HTML, CSS, JavaScript, C#
Preferably Junior Executive specialized in IT/Computer - Software or equivalent.
Weekend Shift may require if any urgent cases only
Travel may be required for training or other project related duties.
JOB RESPONSIBILITIES
To study, monitor, and update in-house software application if necessary.
To monitor and manage sites’ VPN accounts and transaction batch files.
To set up and configure software and hardware for new sites (Cashless Parking Management Systems)
To ensure smooth operation for all sites, and site information is up-to-date on a daily basis.
To provide support for in-house application system and troubleshooting of application system problems.
To support and liaise with e-wallet service providers’ backend team and technical team during Operational Readiness Test (ORT), ensure the process is smooth, to report to superior, and resolve the issue if any.
To respond and resolve sites related matters, remotely in a within the expected timeframe.
Software/hardware/network/LAN maintenance and daily troubleshooting
To conduct basic operational training for project sites upon request.
To maintain IT related document/files in a proper manner.
To report and liaise with Head Programmer for core programme issue if any.
To support new research and development projects
Coordination of managing IT related matters for new projects.
Prepare clear reports, follow up diligently, and provide timely updates to superiors.