IT Support Engineer
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Summary
An IT Support Engineer providing first and second-line support across a multi-site retail communications company, handling Windows 11 workstations, Microsoft 365/Intune administration, networking, and VoIP/telecoms, with occasional travel between branches for on-site support.
Salary: £30,000 - 35,000 per year Requirements: Minimum 2 years experience in an IT support, helpdesk or systems administration role. Experience supporting Windows 11 environments. Good working knowledge of Microsoft 365 and an understanding of Active Directory and/or Microsoft Entra ID. Basic networking knowledge, including Wi-Fi, switches and internet connectivity. Strong troubleshooting and problem-solving skills with excellent communication and customer service abilities. Ability to manage …