IT Support Engineer
Posted
Summary
Office-based (hybrid flexibility) IT Support Engineer at Dobbies, a UK garden centre retailer. Handles IT incidents and service requests on the Service Desk via FreshService, troubleshooting hardware, software, network and retail store devices (tills, PEDs, tablets) across Windows, Apple, Android and Microsoft 365.
We are seeking a skilled IT Support Engineer to provide advanced technical support within our organization. This role involves troubleshooting complex IT issues, supporting end-users, and ensuring the smooth operation of the IT Service Desk. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work independently and as part of a team. This is an office-based role but does still offer some flexibility. Experience in IT support within a…