IT Support Engineer

Salary: £35,000 - 45,000 per year

Requirements:

• Proven background in a 2nd and 3rd line support environment.
• Strong experience with Windows OS, Active Directory, and Office 365.
• Understanding of networking principles including TCP/IP, DNS, and DHCP.
• Strong troubleshooting and diagnostic skills across hardware and software.
• Experience supporting financial or enterprise-grade systems is highly advantageous.

Responsibilities:

• Provide support across core financial systems, resolving issues across hardware, software, and business-critical applications.
• Manage and resolve incidents and service requests within agreed SLAs.
• Work closely with internal stakeholders and external vendors to diagnose and resolve technical problems.

Technologies:

• Active Directory
• Hardware
• Support
• Office 365
• TCP/IP
• Windows

More:

We are a global financial institution based in Milton Keynes, and we are seeking an experienced and driven Technical Support Engineer to join our expanding IT function. This is a pivotal role within an ambitious technical team, combining hands-on technical support, 2nd and 3rd line support, and close collaboration across the business.

last updated 35 week of 2026