IT Support Engineer – Global Data Center Ops

DayOne in Madrid is seeking a proactive IT Support Engineer to ensure smooth operation of IT systems, support end-users, and maintain infrastructure reliability across the organization. You will troubleshoot hardware, software, and network issues, support on-site and remote users, manage inventory, and document solutions to strengthen the knowledge base.

The role requires a diploma in IT, at least 3 years of Windows-based helpdesk experience, Active Directory, DNS/DHCP, VPN, and fluency in