IT Support Engineer

Job Summary

Responsible for configure and maintain a company's computers, servers, networks, enterprise software and security systems.

Roles & Responsibilities

• Upgrading, installing and configuring new hardware and software to meet company objectives.
• Creating user accounts and performing access control.
• Performing diagnostic tests and debugging procedures to optimize computer systems.
• Documenting processes, as well as backing up and archiving data.
• Developing data retrieval and recovery procedures.
• Designing and implementing efficient end-user feedback and error reporting systems.

KPIs

Work Experience Requirement

At least two years' experience in a similar role.

Qualification

Bachelor's degree in computer science, information technology, information systems, or similar.

Competencies