IT Support Engineer L3 (US Account) | Day 1 HMO + Free Lunch | Eastwood
Summary
Level 3 IT Support Engineer at TGT Global's Eastwood (Metro Manila) office, providing advanced technical support to MSP partners and their clients on a night-shift US account. Day-to-day covers network infrastructure (firewalls, routers, switches), Windows Server/AD/M365 administration, and VMware/Hyper-V virtualization.
Salary: ₱120,000 – ₱150,000 per month
NIGHTS THAT PAY, COMMUTE THAT'S EASY!
Night shifts that pay big—plus overtime and empty roads so your commute feels like a breeze!
#WeAreTGT: A ViTALizing Career Begins Here!
Financial & Work-Life Benefits: Night shift differential, overtime pay and bonuses, referral incentives, daytime hours free for personal commitments, fewer commute traffic jams
Night Shift Environment: Less crowded, quieter workspace, focus without daytime distractions, tech-forward modern facilities
Health & Wellbeing: HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insurance
Rewards & Growth: 24 PTOs (with conversion), annual appraisals, awards, referral programs, free daily meals & treats, career development, certifications, overseas training, vibrant office culture
Location: Work in Eastwood (Night Shift!)
As a L3 IT Support Engineer, work with our MSP Partners:
As a Level 3 IT Support Engineer, you'll be responsible for providing comprehensive technical support to our MSP partners and their clients.
Ideal Technical Profile
At least 5 years in a senior with advanced technical expertise
Strong problem-solving and decision-making skills
Flexible and eager to learn new technologies
Excellent communication skills in English
L3 IT Support Engineer Core
Systems & Network Management
Maintain and secure network infrastructure including firewalls, routers, and switches
Configure routing protocols, perform firmware upgrades, and ensure network reliability
Monitor and troubleshoot network performance and connectivity issues
Server & Virtualization
Deploy, migrate, and maintain systems with regular patch management
Manage Windows Servers (2012–2019): AD, Azure AD, DNS, DHCP, and Exchange/M365
Administer virtual environments using VMware and Hyper-V
Oversee backup systems and storage solutions
Service Excellence & Optimization
Escalate unresolved issues to the appropriate support teams
Recommend system and process improvements to enhance service quality and client satisfaction
#WeAreTGT in Eastwood: Great Place to Work® Certified™
TGT's Eastwood branch is vibrant location with plenty to offer. If you're looking for a dynamic career opportunity with a great company culture, this is the perfect role for you!
Make the most of our 100% virtual recruitment. Start your global career today!