IT Support Engineer

Key Responsibilities: • Provide full-scope IMAC (Installs, Moves, Adds, Changes) support across onsite endpoints and peripherals. • Perform setup, configuration, diagnostics, and troubleshooting of desktops, laptops, mobile devices, and RF equipment. • Deliver white-glove VIP support for executive users and manage real-time escalations. • Maintain and support AV/conference room technologies, addressing urgent walk-up issues with responsiveness and discretion. • Execute depot services including …