IT Support Engineer

· Provide technical assistance to project teams, ensuring smooth execution of technical aspects in offshore inspection and survey projects.
· Participate pre-project preparation and configuration of Survey equipment packages (Survey, IT, Electronic) to meet project specifications and deadlines.
· Install, commission, and support software systems in offshore survey environments.
· Provide remote technical support and guidance to offshore teams via email, phone, and remote access tools.
· Coordinate equipment setup and ensure teams are strategically equipped for maximum effectiveness.
· Conduct post-project testing, maintenance, and repair of company equipment.
· Diagnose and resolve technical issues related to system performance, configurations, and security for internal users.
· Support system installations, upgrades, and maintenance.
· Participate in IT operations including monitoring, incident response, patching, backups, and operational reliability

Requirements

1-Higher Education qualification in IT, Computer Science, Electronic Engineering, or related discipline.
2- Quick learner and has flexibility to explore different scope of IT.
3- Proven experience in a technical support or IT support role.
4-Strong troubleshooting and problem-solving skills.
5-Excellent verbal and written communication skills, with ability to explain technical issues to non-technical users.
6- Ability to prioritize, multitask, and manage time effectively in a fast-paced environment