IT Support Engineer
Posted Updated
Summary
A 2nd line IT support engineer role at a technology services provider in Belfast: troubleshooting hardware, software, cloud and infrastructure issues across Microsoft 365, Windows Server, virtualisation, networking and security, owning incidents through resolution within SLAs, with occasional on-site visits to customers.
2nd Line Support Engineer Northern Ireland | £30,000-£35,000 | Permanent MCS Group is delighted to be partnering with an established technology services provider as they seek an experienced 2nd Line Support Engineer to join their growing service desk team. This is an excellent opportunity for a technically strong support professional who enjoys troubleshooting varied infrastructure issues, taking ownership of incidents and delivering a high standard of service across a diverse customer base. Th…