IT Support Engineer (Night Shift) - Up to $4200
Description
Salary: $3,000 – $4,200 per month
Location: Tampines
Working Days: Monday to Friday
Working Hours: 11:00 PM – 7:00 AM (Fixed Night Shift)
Basic Salary: $3,000 – $4,200
Monthly Allowance: $352
Variable Bonus: 1.5 Months of Basic Salary
Overtime Claimable
Job Responsibilities
Provide Level 1 (L1) IT support to internal users, troubleshooting hardware, software and system-related issues.
Serve as the first point of contact for IT issues involving computers, printers, applications and other IT equipment.
Perform basic troubleshooting for network, infrastructure and system issues, escalating complex cases to senior engineers or vendors.
Support installation, configuration, maintenance and updates of IT systems and applications.
Assist with IT security monitoring, routine checks and compliance audits.
Maintain accurate IT asset records, software licences and support documentation.
Monitor and support manufacturing applications, including MES and WMS systems.
Document incidents, perform shift handovers and report recurring issues for permanent resolution.
Follow established SOPs and IT policies to ensure smooth system operations.
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Ng Der Min (Alex)
Registration Number: R23111898
AlwaysHired Pte Ltd
EA Licence No: 24C2293