IT Support Engineer (No exp needed, OJT)
Summary
Entry-level L1/L2 IT support role: troubleshooting client platforms and end-user hardware, handling incident calls via phone/email, resolving desktop, LAN/WAN and voice-service issues, and administering user accounts. No experience needed — on-the-job training is provided; salary SGD 2,400–2,700/month.
Salary: $2,400 – $2,700 per month
Key Responsibilities
Provide troubleshooting for client platforms and end-user hardware (L1/ L2 IT support)
Perform service requests and respond promptly to incidents; investigate & provide temporary/ permanent resolution
Handle end-users directly via calls / voicemail / email / fax
Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, LAN, centralized infrastructure, Wide Area Network, and voice services related service requests
Coordination for employee user account administration, activation, changes, and terminations
Document technical processes and provide regular status updates to relevant parties.
Requirements
Good learning attitude and good communication skills
IT technical support experience or call centre experience is a plus
Entry level; On-the-Job Training (OJT) provided.