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IT Support Engineer

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Summary

Provides day-to-day technical IT support for NHS Trust staff, analysing, diagnosing and resolving incidents and service requests across networks, file servers, desktops, client devices and office software within the Digital Technology Services team, with occasional out-of-hours work for a 24/7 workforce.

Job overview The IT Support Engineer provides day-to-day technical support for clients and users of computer networks, including infrastructure, file servers, desktop support, client devices and office software. The post holder will be a skilled and experienced member of the information technology function, able to analyse, diagnose and resolve incidents and service requests with appropriate technical support. The role supports the delivery of safe, effective and responsive services by ensuring…
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