IT Support Engineer
Description
Job Responsibilities:
Troubleshooting internal computer issues (e-mail & phone call via IT Helpdesk systems) including Hardware, Software, Network infrastructure and VC quality monitoring
Provide operation and support to various systems including PC, Server and network systems
Regular review on cybersecurity, access control and applications; ensure all meets with IT standards
Manage IT asset and facilities inventory
Assist in system installations, configuration, maintenance, backup and recovery procedures
Provides basic end-user training on common applications and help to improve users cybersecurity awareness.
Perform ad hoc assignments by management
Requirements:
Diploma holder or above in Information Technology, Computer Science or related discipline
1-2 years’ experience in system administration and network support area
Able to identify IT related problems to maintain trouble free system operation
Strong analytical minded with communication skills in both English and Chinese
1 year+ Technical skills covered on any 2 expert areas listed (Exchange 2019+ AD Admin, Win Server, Ubuntu, Cloud auto deployment, Python, Zabbix with script, VMware/Proxmox, Cisco IOS on router+Switches, K8S, Fortigate commands, Sangfor Cyber Command, any ITSM with Chinese environment and IT automation tools)
Good communication and able to work independently
Travel was required
Application:
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