IT Support Engineer

Salary: £27,000 - 32,000 per year

• Previous IT support experience; at least one year of experience is advantageous
• Genuine interest in IT and experience using a range of Microsoft applications
• Positive, curious and solutions-focused approach
• Strong written and verbal communication skills
• Good analytical and numerical skills
• Ability to work well with others in a collaborative environment
• Ideally, a 2:1 degree or above; candidates with strong academic qualifications and demonstrable IT capability are also welcome
• Must have the right to work in the UK, as sponsorship is not available
• A full UK driving licence is beneficial

• Provide helpful, professional IT support to clients across a broad range of technical issues
• Work closely with colleagues to investigate problems and identify effective solutions
• Support the testing, improvement and delivery of technology that underpins our clients and our business
• Keep up to date with new technologies, products and approaches
• Build commercial, technical and professional skills through hands-on experience

• Cisco
• Hardware
• Support
• MS Teams

More:

We are an established and growing IT consultancy and managed services business with a team of around 30 people, providing IT support, consultancy and professional services to a diverse client base across the UK. We are seeking an IT Support Engineer to join our expanding team in Motherwell. This is an office-based role, Monday to Friday, 9:00 am–5:00 pm, for 35 hours per week, with a salary of £27,000–£32,000 and reviews that recognise progress. Benefits include an annual profit-related bonus scheme, company pension, cycle-to-work scheme, a health and wellbeing app with access to a digital GP, 30 days annual leave with the option to purchase five additional days, and company events and social activities. We support new team members as they settle in and encourage them to shape their development around areas of IT that interest them. Learning opportunities include Microsoft, Cisco, Axis, Fortinet, VoIP telecommunications, virtual platforms and emerging technologies, as well as applying software and hardware solutions in different organisations and developing practical commercial skills. The interview process includes an online screening, a first-stage interview via MS Teams and a final onsite interview.

last updated 41 week of 2026