IT Support Engineer
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Summary
A Mac-focused desktop support engineer providing 1st/2nd line support primarily to macOS users (90% Mac / 10% Windows environment), managing IT service desk tickets onsite in Cambridge on an initial 3-month contract starting ASAP.
Mac IT Support Engineer – Cambridge Location: Cambridge – 5 days onsite Start: ASAP We are looking for a Mac-focused Desktop Support Engineer to join our customer's IT team in Cambridge on an initial 3-month contract. The environment is approximately 90% Mac / 10% Windows , so strong hands-on Mac/macOS support experience is essential. Key Responsibilities Provide 1st/2nd line desktop support, primarily for Mac users Manage and resolve tickets through the IT service desk Provide face-to-face and…