IT Support Executive
Responsibilities:-
Primary duties-
- Troubleshoot hardware/software issues on virtual server, windows server, network connection
- Responsible for server preventive maintenance, back-up procedures to ensure that servers are functioning to meet user needs
- Prepare & update all system documentation, backup procedures
Secondary duties:-
- Provide technical support on accounting and inventory solution
- Investigate, troubleshoot, and provide solutions to end user
Requirements:
- Diploma or Degree in Information Technology or equivalent
- Experience with setup & maintenance of windows servers, virtual machines (Citrix), remote desktop, router, Fortinet firewall
- Experience in technical support of accounting or inventory software will be an advantage
- Strong communication and interpersonal skills.
- Motivated in problem solving
- Able to work as a team and independently