IT Support – Graduate or Early Career
Salary: $65,000 – $80,000 per year
About the Role
Fast Automation is a leading Australian provider of cutting-edge automation and robotics solutions. We empower businesses to streamline operations, boost productivity, and embrace the future of intelligent systems.
We’re seeking a motivated IT graduate or early-career professional to join our team in a hands-on support role. You’ll work closely with experienced engineers to maintain internal IT systems, support project delivery, and strengthen cybersecurity and compliance practices.
Key Responsibilities
Provide day-to-day IT support across the business.
Deploy, configure, and maintain office computers, servers, and network equipment.
Manage user accounts and access across business systems.
Assist with improvements to ERP, CRM, and SAP platforms.
Implement system security measures including patching, firewall management, and monitoring.
Maintain endpoint and email security (MFA, antivirus, phishing prevention).
Conduct basic vulnerability assessments and assist with mitigation strategies.
Maintain IT documentation, device inventory, and configuration records.
Support backup testing and disaster recovery procedures.
Research and implement improvements to enhance performance, reliability, and security.
Support project delivery including SCADA PC builds and test environment setup.
Streamline onboarding/offboarding processes and related IT workflows.
Contribute to achieving and maintaining industry standards (e.g., ISO 27001, Essential Eight).
Skills & Experience
Degree in IT, Mechatronic Engineering, Cybersecurity, Computer Science, or related field (or equivalent experience).
Working knowledge of IT systems, networks, and cybersecurity principles.
Familiarity with Microsoft 365, Windows environments, and cloud-based systems.
Strong troubleshooting, analytical, and documentation skills.
Excellent communication and attention to detail.
A proactive, dependable approach and eagerness to learn.
What’s in it for You
A collaborative and innovative work culture.
Exposure to cutting-edge automation technologies.
Career development and growth opportunities.
Convenient Macquarie Park location with a supportive team environment.