IT Support Helpdesk support IT Infrastructure Engineer 3850

Job Summary (List Format):

- Provide Level 1 technical support for endpoints network queries and basic IT infrastructure issues.
- Troubleshoot and resolve OS-level issues (Windows/Mac/Linux).
- Support and troubleshoot networking protocols and configurations (VLAN DNS DHCP).
- Monitor and maintain IT equipment applications and network connectivity.
- Support POS (Point of Sale) systems (preferred but not required).
- Document support tickets solutions and follow escalation procedures.
- Work collaboratively within a multicultural multi-national environment.
- Communicate effectively and demonstrate strong analytical and troubleshooting skills.
- Maintain up-to-date technical knowledge and eagerness to learn.
- Ensure all activities comply with company policies and quality standards.
Key Skills
Baan,English Language,Ideas,Access,Games,Application Management
Employment Type : Full Time
Experience: years
Vacancy: 1