IT Support

Job Descriptions

• Handle the company’s hardware, software, and network issues and provide technical support to staff/Shop

• Installing, configuring, and troubleshooting including Wi-Fi, Ethernet network, video conferencing and Software solutions

• Basic knowledge in VPN, TCP/IP networking, Cabling

• Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams

• Provide administrative support including paperwork, documentation, and filing

• Provide user support and On-site shop support when needed

• Tracked and managed IT assets and followed hardware and software's related warranty and maintenance

• Perform any other duties as assigned

Job Requirements

• Higher Diploma or above in Information Technology or other related disciplines

• Minimum 1-2 years of proven experience in IT support or coordination roles

• Strong knowledge of IT systems, networks, hardware and web design

• Familiarity with software applications and troubleshooting techniques

• Good analytical, problem-solving, interpersonal and communication skills

• Good command of English, Cantonese and Mandarin (both oral and written)

• Immediate availability is preferred

Benefits & Others

• 5 Days Work

• Discretionary Bonus

• Birthday Leave & Gift

• 14 days of Annual Leave

• Group Medical

Interested parties please send full resume with the date of availability and expected salary to the email: krper@karrie.com Or post it to "The Group HR Department, Karrie International Holdings Limited, 9/F, Southeast Industrial Building, 611-619 Castle Peak Road, Tsuen Wan, N.T." (Please Attn Recruitment Team and quote Ref. on the envelope)

For more information, please visit our website at http://www.karrie.com/en.

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.