IT Support Manager

The primary focus of this team is to deliver onsite technical support for end users. Responsibilities include hands-on troubleshooting of hardware, software, workstation issues, and support for computer imaging processes. The team will respond to support needs through service desk tickets, walkups, phone, and email, and will provide full lifecycle support for computer systems, desk phones and mobile devices. In addition, the team will actively support and collaborate with the network and system…