IT Support Manager

job summary: Are you a tech-savvy leader who thrives on delivering exceptional user support and coaching high-performing teams? A premier technology solutions provider is seeking a dynamic IT Customer Service Manager to lead support operations. In this role, you will champion an outstanding customer service culture, oversee day-to-day endpoint deployment and break-fix operations, and lead a dedicated team of technicians and analysts. If you are passionate about First Contact Resolution (FCR), c…