IT Support Manager

Description We are seeking an IT Support Services Manager to lead and modernize a growing IT support function. This is a hands-on leadership opportunity for someone who has successfully restructured, revitalized, or transformed a Service Desk and can build a more efficient, measurable, and forward-thinking support organization. The manager will lead the Desktop Support team, establish service desk standards and KPIs, improve processes, and serve as a key liaison between IT and business leadersh…