IT support
Job Requirements:
Hardware Support: Supporting 200 users PCs, printers, Network Multifunction printers & Multifunction Plotters. Doing regular maintenance and service for the multifunction printers & plotters.
Software Support: Installation and configuration of Windows, Office 365 and other in-house applications. Installation, customization and technical support for the software like MicroStation, ZWCAD, ArcGIS, Adobe products, PTV, Mike21 products etc.
Network Support: Configuring the User’s PCs and network devices in the organization’s network environment. Maintain the network Switches and Data backup devices. Maintaining the security systems and configuring & updating the Data servers. Maintain and update the User data in Biometrics system and preparation of monthly reports. Maintain and configure the CCTV Security system and door access control system, Wifi Network.
Administrative Support: Active participation in all on going and upcoming IT projects for our organization. Providing technical support, documents & reports and feed backs for the IT projects. Coordination with the clients and suppliers for the organization IT section requirements.
Perform other duties and related tasks as may be required from time to time.
Skillsets with experience
- 10+ years, experience in the field
- Bachelor’s degree in Computer Science, Information Technology, or any related field from an accredited institution
- Windows Servers 2019
- Exchange online
- SharePoint Online
- Active directory 2019
- Azure Active directory
- Altero Backup
- Antivirus
- Cloud Telephony System
- Cisco Switches, Routers & Firewalls
- AWS Cloud solutions
- Office 365
- Group policy management & Hyper-V
- Windows 10 & 11
- End user support
- Productivity Software (Adobe Creative Cloud Apps, ArcGIS, ZWCAD)
- Projects Software (PTV, MIKE21, Bentley Microstation)
Candidate should have sufficient expertise and experience in:
- AWS environment
- Designing complex solutions and architectures
- Integration between systems