IT Support

Salary: £30,000 - 32,000 per year

Requirements:

• Previous experience in a support role
• A fast learner with a willingness to dive into internal IT management and take advantage of learning opportunities
• Quick adaptability and effective problem-solving skills under pressure
• Creative thinking and the ability to tackle challenges outside the box
• Ability to explain technical solutions in a clear and easy-to-understand manner
• Willingness to travel to other locations as needed
• Flexibility for occasional out-of-hours work, scheduled where possible

Responsibilities:

• Provide all levels of IT support across our organisation and ensure swift resolutions to queries
• Set up hardware and software for business use, including PCs, Macs, printers, and mobile devices
• Manage Google Workspace and support the introduction of new technologies
• Handle onboarding and offboarding procedures for colleagues
• Maintain an up-to-date help desk and document IT problem solutions in our IT Knowledge Base
• Communicate effectively by sharing relevant information clearly with staff
• Develop and nurture professional working relationships across departments
• Support laptops, printers, network infrastructure, servers, and mobile devices
• Act as the first point of contact for all support queries
• Assist with small projects or larger initiatives as needed

Technologies:

• Hardware
• Support
• Mobile
• Network
• Swift

More:

We are a creative and growing business based in Southwark, offering a fully office-based IT Support role with hours of 9-6 and a salary of £30-32k. You will be joining a vibrant team where no two days are the same, with the opportunity to make a real impact by keeping our IT systems running smoothly. We value creativity, innovation, constructive feedback, and adaptability as we evolve to meet the needs of our business.

last updated 33 week of 2026