IT Support Officer 1
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Summary
Onsite first-level IT support role at Nyrstar's Hobart plant: the person provides high-level customer service and end-user support, helps deploy and maintain computer infrastructure, and diagnoses and resolves technical problems across the site, reporting to the Regional IT Team Leader.
THE ROLE Reporting to the Regional IT Team Leader, you will be an integral member of our Business Systems Team, with a primary purpose to provide high level customer service support and solutions to our employees. Your day-to-day will have you provide support, education and guidance in the deployment and maintenance of computer infrastructure and the diagnosis and resolution of technical problems across the plant. Key Duties and accountabilities: Understanding of end user support and escalation…