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Unknown company
IT Support Officer
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Summary
On-site IT Support Officer in Lagos who keeps day-to-day IT running across company locations: troubleshooting computers, printers, Microsoft 365, and network issues, managing tickets to SLA, installing and maintaining equipment, and supporting LAN/Wi-Fi, CCTV, and biometric systems.
📍 Location: Lagos, Nigeria
Job Type: Full-Time
About the Role
We are seeking an experienced IT Support Officer to provide technical support and ensure smooth day-to-day IT operations across the company's locations.
Key Responsibilities
- Troubleshoot computers, printers, Microsoft 365, applications, and network issues.
- Manage IT tickets and resolve incidents within SLA.
- Install and maintain IT equipment and peripherals.
- Support LAN/Wi-Fi, CCTV, biometric, and other IT-enabled systems.
- Maintain IT asset records and support user onboarding and deployments.
Requirements
- OND/HND/B.Sc./B.Tech. in IT, Computer Science, Computer Engineering, or a related field.
- 2–4 years of experience in IT support/helpdesk.
- Strong troubleshooting and communication skills.
- Knowledge of Windows, Microsoft 365, networking, and IT ticketing systems.
How to Apply
📧 Send your CV to careers.ng@mohinani.com
Subject: IT Support Officer