IT Support Officer
We’re looking for a capable and personable IT Support Officer to provide onsite support for a leading organisation in Brisbane on a 6-week contract commencing in late September.
Working as the sole IT support person onsite, you’ll provide hands-on desktop and technical support across a Microsoft-based environment. This is a great opportunity for someone who enjoys being the person people can rely on to solve their IT issues quickly and professionally.
About the role
Working as the sole IT support person onsite, you’ll provide hands-on desktop and technical support across a Microsoft-based environment. This is a great opportunity for someone who enjoys being the person people can rely on to solve their IT issues quickly and professionally.
About the role
- Provide onsite Level 1/2 desktop and technical support
- Troubleshoot hardware, software, systems and user issues
- Support users across a range of Microsoft technologies
- Manage incidents, requests and day-to-day IT issues
- Set up and configure laptops, desktops and peripherals
- Work independently while maintaining a high standard of customer service
- Liaise with broader technical teams when issues require escalation
- Previous experience in a desktop or IT support role
- Strong Microsoft technology knowledge
- Excellent troubleshooting and problem-solving skills
- A friendly, approachable and professional manner
- The ability to work independently and take ownership of issues
- Strong communication and customer service skills
- Availability to commence in late September for the full 6-week contract