IT SUPPORT OFFICER

* Provide day-to-day IT support to office staff for hardware, software and system-related issues.

* Set up and maintain computers, laptops, printers and other office IT equipment.

* Install, configure and update operating systems, software and applications.

* Troubleshoot hardware, software, network and connectivity issues.

* Manage user accounts, email accounts and access permissions.

* Maintain office network, Wi-Fi, printers and other IT infrastructure.

* Perform regular system updates, backups and basic security checks.

* Assist in purchasing and maintaining IT equipment and software licences.

* Maintain an inventory of IT equipment and ensure proper asset records are kept.

* Liaise with external IT vendors and service providers when required.

* Provide basic IT training and guidance to employees.

* Ensure IT systems and equipment are properly maintained and secure.

* Perform other IT and administrative duties as assigned by management