IT Support / Production Support Specialist with ServiceNow
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Job Title : Production Support Engineer Primary Skill : Production Support, ServiceNow, Jira Experience : 7 years Job Location Address : Pittsburgh, United States (Onsite) Job Description : CAB and change governanceRelease and deployment coordinationDisaster recovery and resiliency planningIncident and production support managementL1/L2 and on-call coordinationServiceNow, JIRA, Confluence, SharePoint and xMattersLeadership reporting and stakeholder communicationITIL process knowledgeNice to hav…