IT Support Specialist

At Accra, our mission is to improve lives by providing individualized homecare services and support to people living at home.

We foster an environment where every employee is respected, celebrated, and encouraged to bring their whole self to work.

Why Work at Accra?

Accra offers a comprehensive benefits package designed to support your personal well-being, professional growth, and financial future:

• Work/Life Balance: Schedules designed to help you thrive.
• Generous PTO: Including an additional paid day dedicated to self-care and a separate paid day for community volunteering.
• Mental Health Support: Free wellbeing programs.
• Smart Financial Options: HSA & FSA plans to help you plan ahead.
• Secure Your Future: 401(k) retirement plan to invest in tomorrow.
• Comprehensive Benefits: Medical, dental, and vision coverage for full-time employees.
• Professional Development: Training and growth opportunities to advance your career.

About This Role:

As an IT Support Specialist, you will be the face of IT to our internal AMG staff as you provide IT assistance to them on a regular basis. Your ability to efficiently resolve technical issues will allow our staff members to do their work efficiently, ultimately impacting the success of Accra’s client focused mission. You will be expected to be adept at diagnosing and troubleshooting common technical problems and providing timely, accurate solutions to those you assist.

**Please note: This is a fully in-office position based in Minnetonka, MN. Candidates must be available to work on-site during regular business hours.