IT Support Specialist

IT Support Specialist – Tier 2

Give children a head start!

This position is set to begin on

Work Scheduled for 40 Hours a Week

Job Description:

Provides Tier 2 technical support across CPCD locations, resolving escalated hardware, software, networking, and Microsoft 365 issues. Administers user accounts, devices, and IT systems while supporting network infrastructure, including switches, firewalls, and wireless access points. Manages equipment deployment, maintenance, and inventory; documents technical solutions; and assists with staff training. Collaborates with the IT Director, Tier 1 support, and vendors to maintain reliable, secure, and efficient technology operations.

Pay Scale:

$25.48/hour

About CPCD:

CPCD is committed to the comprehensive early childhood development model, which is at the basis of its successful Head Start and Early Head Start programs. CPCD serves just under 1,200 prenatal through five-year-old at-risk, low-income and special needs children and their families. We operate classrooms in six school districts all throughout El Paso County.

Additional Benefits for Eligible Employees (25+ hours per week):

CPCD offers paid vacation time, paid sick time, and paid holidays/Breaks.

• Paid Holidays include Memorial Day, Independence Day, Juneteenth, Presidents Day, Martin Luther King Jr. Day
• Paid Breaks include 1-week for Spring Break (March), 1-week for Fall Break (November), and 2- weeks for Winter Break (end of December/beginning of January).

Eligible employees receive a competitive benefits package including

• Access to medical, dental, and vision insurance, flexible spending accounts, Aflac supplemental insurance, and voluntary life insurance. CPCD also pays for Basic Life, Long Term Disability, and AD&D insurance at no cost to you.
• Our 401(k) program offers traditional and Roth enrollment options with automatic enrollment in our profit-sharing after 1-year of employment.

Tuition Assistance is available after 60 days of employment

• $4,000 per year for Early Childhood Education Associates/Bachelor’s Degrees.
• $2,500 per year for other degrees related to employment at CPCD.

Employee Wellbeing

• Employee Assistance Program provides 6 FREE sessions with a counselor or therapist per year
• Full well-being program to encourage and promote your well-being in the workplace, including 2 hours of paid time per month for wellness activities.

Please Note: The successful completion of a post-offer, pre-employment physical examination, TB screen, back-ground screen and drug test (including marijuana) is required.