IT Support Specialist
Posted Updated 3
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Description
We are looking for a versatile and proactive IT Support Specialist to lead the rollout, configuration, and continuous improvement of our IT Service Management (ITSM) system while delivering technical support across our organization. In this dual-focused role, you will design efficient ITSM workflows, configure SLAs, and empower our internal teams through structured training and documentation. Additionally, you will provide Tier 2 and Tier 3 resolution for core IT operations, including user access management, cloud collaboration tools, remote connectivity, and hardware systems. This is an equity-only role, ideal for someone who thrives in fast-moving, high-growth environments.
Department: Technology Product
Reports to: Chief Information Officer,
Location: Remote
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.