IT Support Specialist

Essential Duties and Responsibilities:

The IT Support team maintains the computer networks of our organization, providing technical support and ensuring the whole company runs smoothly.

• Perform related duties as assigned by supervisor
• Respond quickly to computer security issues
• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults
• Prioritize and manage many open cases at one time
• Setting up accounts for new users and deal with password issues
• Deleting accounts for terminated employees
• Repairing and replacing equipment as necessary
• Testing new technology
• Maintain compliance with all company policies and procedures
• Project Management