IT Support Specialist

We are seeking an IT Support Specialist to join our dynamic team. The ideal candidate will be responsible for providing technical support and assistance to our users, ensuring smooth operation of IT services and systems. This role requires a strong understanding of various technologies and the ability to troubleshoot issues effectively. Key responsibilities include managing network connectivity, supporting VPN and Azure services, and assisting with password resets and user account management in Active Directory. The IT Support Specialist will also provide support for Microsoft Teams, Outlook, and Office 365 applications, ensuring that users can effectively utilize these tools. Additionally, the role involves maintaining printer support and addressing any related issues. The successful candidate will demonstrate excellent communication skills, a customer-oriented approach, and the ability to work collaboratively within a team. Required skills include proficiency in Azure, VPN, BitLocker, DNS, SLA management, and experience with Salesforce. Familiarity with network connectivity issues and troubleshooting techniques is essential. If you are passionate about technology and enjoy helping others, we encourage you to apply for this exciting opportunity.