IT Support Specialist I

Job Type Full-time Description Provides front-line technical support to end users across the organization. This role is responsible for responding to incoming service requests via phone, email, or ticketing systems, and resolving common hardware, software, and connectivity issues. The Specialist I ensures timely documentation of issues and resolutions and escalates more complex problems to higher-level support staff. Requirements Experience: Three years to five years of similar or related exper…