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Metacom Business Processing Solutions

Open 16d

IT Support Specialist - Newbie Friendly | Pasig

Posted Updated 5 views
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Description

Salary: ₱18,000 – ₱27,000 per month

Benefits

  • HMO from Day 1

  • Paid training

  • Paid leave credits

  • 13th Month Pay

  • Government-mandated benefits

  • Up to 27k

Responsibilities

  • Answer inbound customer calls and respond to technical inquiries

  • Identify and troubleshoot basic technical issues

  • Guide customers through step-by-step troubleshooting procedures

  • Provide accurate information about products, services, and technical processes

  • Assist with account, device, connectivity, or service-related concerns

  • Meet quality, handle time, and productivity targets

Qualifications

  • College Graduate

  • No call center or technical support experience needed — BPO/technical background a plus

  • Good English communication skills

  • Basic computer skills and familiarity with common technology

  • Willing to learn technical processes and systems

  • Willing to work onsite on a shifting schedule

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See also

IT Support / Help Desk jobs by country — openings, pay and top skills →