IT Support Specialist

📢 Join Novibet as an IT Support Specialist!

Are you ready to take on a key role in a dynamic, fast-growing company? If you have a passion for IT Support and thrive in an international GameTech environment, this could be the right opportunity for you.

Who We Are

Founded in 2010, Novibet is an established global GameTech company operating in Europe, the Americas, and other international markets (Greece, Brazil, Mexico, Malta, Ireland, Cyprus, Chile, Finland and New Zealand), with hubs in Greece, Malta, Brazil, and Mexico and more than 1,400 employees worldwide. We are driven by technology and innovation, continuously evolving our proprietary platform to deliver seamless and engaging online entertainment experiences to our growing customer base.

Why Novibet

At Novibet, you’ll be empowered to take on meaningful challenges, develop your skills and contribute ideas that make a difference. Certified as a Great Place to Work® several years in a row, in Greece, Malta and Brazil, we are a global team, united by a culture of trust, inclusion and shared learning.

Join us and become part of a global team where collaboration, innovation and continuous growth drive everything we do.

What you will work on

• Install and configure computer hardware, software, systems, networks, printers, and scanners
• Monitor and maintain computer systems and networks
• Respond in a timely manner to service issues and requests
• Provide technical support across the company (in person, email, chat, or phone)
• Sett up accounts for new users
• Repair and replace equipment as necessary
• Keep updated the asset management system and hardware inventory

• Ensure all issues are properly logged
• Research and identify solutions to software and hardware issues
• Coordinate the purchase and deployment of new computer hardware

What you bring

• University and/or Postgraduate Degree in a relevant field
• 1-2 years of relevant working experience in a similar position
• A technical, logical thought process
• Problem-solving skills
• An ability to stick to strict deadlines, to prioritise and delegate
• A keen eye for detail
• English language (both verbal and written)
• Computer literacy

What we offer

We truly value our people at Novibet! Within our vibrant, dynamic, and fast-paced environment, we encourage everyone to reach their full potential while enjoying every step of the journey. Here’s how we make that happen:

• 💰Competitive Compensation: Attractive salary and bonus scheme
• 🧑‍⚕️Health insurance: Group health & medical insurance package
• 💻Top-Notch Equipment: All the tools you need for your role
• 🚀Career Growth: Focused career development, performance management, and training opportunities
• 🏋️Free access to our in-house gym to keep you energized
• 🚗Alternative Transportation: Shuttle buses & Carpooling options
• 🌍Inclusive Environment: A welcoming, international, and multicultural team
• 🎉Engaging Activities: Exciting events, sports, and team-building activities

At Novibet we value diversity and are committed to an inclusive and equitable workplace. All decisions regarding recruitment, hiring, promotion, compensation, employee training and development, and all other terms and conditions of employment, are made without regard to race, religious beliefs, color, gender identity, sexual orientation, marital status, disability or chronic disease, age, ancestry or place of origin.