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silverbellgroup.zohorecruit.eu

IT Support Specialist

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We are looking for an IT Support Specialist to support business users and internal teams in resolving application and system-related issues. This role is ideal for someone who enjoys problem-solving, working with business systems, and communicating with users.

What You’ll Do

  • Provide application and system support to business users
  • Analyze and resolve user requests within agreed timelines
  • Maintain and update support documentation and ticketing systems
  • Assist with application changes and system maintenance
  • Perform security checks based on internal guidelines
  • Train users on business applications and systems
  • Support small to medium IT projects
  • Work closely with other IT teams

What We’re Looking For

  • Advanced English skills
  • Basic knowledge of .NET, C#, and SQL Server
  • Familiarity with ITIL and basic project management
  • Good MS Office skills
  • Strong communication skills and customer-focused mindset
  • Reliable, proactive, and team-oriented

What You’ll Get

  • Supportive and friendly work environment
  • Learning and development opportunities
  • Work with real business systems and applications


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