It Support Specialist

Position Overview

Our client is seeking an IT Support Specialist to provide advanced technical support and troubleshooting for a variety of technologies and end users. This role will handle escalated issues, support enterprise systems, contribute to process improvements, and collaborate with internal teams to ensure reliable technology services.

Top Skills

• Endpoint Management: Device deployment, configuration, support, and compliance across enterprise environments.
• Identity & Access Management: User account administration, authentication support, access management, SSO, and MFA.
• Microsoft 365 Administration: End-user support, collaboration tools, licensing, and cloud-based productivity platforms.

Key Responsibilities

• Resolve escalated technical issues involving hardware, software, operating systems, and cloud-based technologies.
• Serve as a point of escalation for complex support requests and provide technical guidance when needed.
• Support Microsoft 365 applications and related user account administration activities.
• Assist with identity and access management processes, including account setup, permissions, authentication, and access-related troubleshooting.
• Support endpoint management activities, including deployment, configuration, maintenance, and compliance monitoring.
• Coordinate hardware and software deployments while ensuring adherence to established standards.

Preferred Qualifications

• Experience supporting Microsoft 365, Active Directory, endpoint management solutions, and identity management platforms.
• Strong understanding of enterprise technology support and end-user services.
• Experience working within a structured IT support or service management environment.
• Ability to independently troubleshoot and resolve technical issues.
• Experience supporting device lifecycle management and security-focused practices.

Additional Qualifications

• Experience contributing to projects, system implementations, or process improvements.
• Exposure to automation, scripting, or workflow optimization tools preferred.

This is a Contract position based out of Chicago, IL.

The pay range for this position is $25.00 - $30.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Chicago,IL.

This position is anticipated to close on Sep 10, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.