IT Support Specialist
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Summary
Provides first-line IT support for Wert Group's consultants, handling tickets, chats, calls, and remote sessions for laptop, Microsoft 365, Teams, and VPN issues, plus MFA/password resets, laptop provisioning, and software deployment via device management. Remote from anywhere in Germany.
IT Support Specialist at Wert Group, a Boston management consultancy with a remote technology team in Germany. Remote from anywhere in Germany, full-time. Our consultants work from home and at client sites, and when a laptop, an account or the VPN stops working, they contact you. Tickets, chats, calls and remote sessions. Laptops, Microsoft 365, Teams and VPN problems, password resets and MFA, new laptops prepared and shipped, software rolled out through device management. Short how-to guides f…
