IT Support Specialist

Location: New York, NY

Job Description:

We are seeking an IT Support Specialist to join our team in New York, NY. The ideal candidate will be responsible for providing technical support and assistance to our employees, troubleshooting hardware and software issues, and ensuring the smooth operation of our IT systems.

Responsibilities:

• Provide technical support to end users for hardware, software, and network related issues
• Install, configure, and maintain computer systems and software
• Troubleshoot and resolve IT issues in a timely manner
• Assist with the setup and maintenance of IT infrastructure
• Document and track technical issues and resolutions

Requirements:

• 2+ years of experience in IT support or a related field
• Strong knowledge of Windows and Mac operating systems
• Experience with troubleshooting hardware and software issues
• Excellent communication and customer service skills
• Ability to work independently and as part of a team