IT Support Supervisor (Store)
- Responsible for ensuring the stability, security & performance of IT infrastructure at store
- LAN/WAN devices administration and troubleshooting
- Providing IT support to users and being the first point of contact for problem resolution to ensure seamless IT operations for all users
- Troubleshooting hardware, software, and network issues.
- PABX system installation and configuration
- Preparation & configuration of Voice / data circuits
- End user support for day to day activities & timely resolution of all user complaints at store
- Installing new hardware (servers, printers, computer work stations etc)
- Inventory management and supplier dealing
- Video & Tele conference systems management for business meetings
- Management of client end utilities VPN, voice and Data etc.
- Article updating on scale through software
- Other assignment assigned by line management.
Bachelors in related field with minimum 2 to 3 years of experience in IT infrastructure
Functional Skills:
- Hands on experience of LAN/WAN devices, PABX system, Video Conference systems
- Strong technical and communication skills