IT Support Team Lead

IT Support Team Leader Rayleigh/Hybrid -Salary £65,000 Our client is growing their internal IT capability and looking for an IT Support Team Leader to help build and lead our support function from the ground up. This is a hands-on leadership role for someone who knows the ITIL framework inside out and has actually implemented it, not just studied it. You'll build an effective support team, own incident and problem management, and help shape how IT service is delivered across the business. What …